Expertise

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Change Management

  • Possess depth and breadth of experience in developing and implementing change management strategies and relating plans including: complex global program changes; technology implementation; process and behavior change.
  • Skilled at partnering with project manager/owners as well as senior leaders and executive sponsors.
  • Disciplined approach through to sustainment and ROI. 

Employee Engagement

  • Honed expertise in the development of employee engagement initiatives and design of employee surveys to support business strategies.
  • Consultant for executive leadership regarding survey results including:  insights from survey data; exploration of possible company and functional actions; team debrief facilitation.
  • Careful administration of employee engagement surveys to maintain validity, reliability and credibility.


Individual Assessment and Development

  • Administer and debrief leadership, cognitive and personality assessments including: Hogan, Watson-Glaser, Raven's Progressive Matrices, Myers Briggs, DISC.
  • Work in partnership with Acquisition leaders to assess candidates for executive positions.
  • Use assessments for: high potential development, development of custom integration plans for new hires, succession planning and team development.

Organization Development

  • Career long experience developing OD road maps to support organization design (new and existing).
  • Practice complete, thoughtful and thorough organization diagnosis to identify the most meaningful actions or interventions to improve organization effectiveness.
  • Expert in the theories of team dynamics and development and practical, customized application in any situation.

Performance Management

  • Implement new PM programs to support the needs of the business.
  • Design and facilitate learning programs that focus on objective setting, assessing/measuring objectives, providing feedback and completing meaningful performance conversations.
  • Optimize the performance cycle/process across multiple businesses.

Additional Areas of Expertise

  • Succession Planning
  • Group & Meeting Facilitation
  • Training 

Work Experience

Abridged Resume 2019 (pdf)

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ERiggs Detailed Resume 2019 (pdf)

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